Privacy Policy

Effective Date: November 2025
Business Name: SHIFT Society Training
Contact Email: [email protected]
Governing Law: New South Wales, Australia

1. Overview

SHIFT Society Training (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, memberships, digital courses, coaching services, downloads, and products (collectively, “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Billing and shipping address
Payment details (processed securely by third parties)
Contact preferences

Non-Personal Information

Browser type and device information
IP address
Website usage and analytics data (via cookies and similar tools)

3. How We Use Your Information

Your information is used to:

Process orders and manage your membership account
Send digital course access, resources, and updates
Deliver coaching and customer support
Email newsletters, promotional offers, or updates (only with your consent)
Improve our website, products, and user experience
Comply with legal requirements

4. Email Marketing & Communication

When you join our mailing list, register for a course, or make a purchase, you may receive emails from us about content, offers, or program updates.
You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email.

We use trusted third-party providers (e.g. Kajabi Email, MailerLite, or Gmail Workspaces) to send emails securely.

5. Payment Information

We do not store credit-card information on our servers.
All payments are processed securely via Stripe, Kajabi Payments, or PayPal, each of which complies with PCI-DSS security standards.

6. Cookies & Tracking Technologies

Our website may use cookies to improve your browsing experience, remember preferences, and analyse site traffic.
You can choose to disable cookies in your browser settings, but some features may not function properly.

7. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with trusted third parties who assist in operating our Services (e.g. Kajabi hosting, email providers, or payment processors), under strict confidentiality agreements.
We may also disclose data if required by law or to protect our rights.

8. Data Storage & Security

All data is stored securely through cloud-based platforms with encryption and restricted access.
While we take every reasonable precaution to protect your data, no online system is completely secure, and you provide information at your own risk.

9. Access & Correction of Personal Data

You may request access to or correction of your personal information by emailing [email protected].
We’ll respond within a reasonable timeframe in line with Australian Privacy Principles.

10. Retention of Data

We retain personal data only as long as necessary for legitimate business or legal purposes.
When no longer required, information is securely deleted or anonymised.

11. Third-Party Links

Our website may include links to third-party websites or platforms (e.g. social media, affiliate brands).
We are not responsible for their privacy practices or content. Please review their policies before sharing any data.

12. Children’s Privacy

Our Services are not directed to individuals under 18.
We do not knowingly collect personal data from minors without parental consent.

13. Updates to This Policy

We may update this Privacy Policy periodically.
Changes take effect upon posting on our website. We encourage you to review it regularly.

14. Contact Us

For questions, privacy requests, or complaints, contact:
📧 [email protected]
SHIFT Society Training
New South Wales, Australia